FORMULA extends to the original purchaser of its brakes a limited warranty that the
brakes are free of defects in material and/or workmanship for a period of two years
from date of purchase.
WHAT PROTECTION DO I RECEIVE FROM THE WARRANTY?
FORMULA will, at its discretion, repair or replace the defective product under
WARRANTY CONDITIONS AND LIMITATIONS
1. The manufacturer guarantees its products to be free from defects in materials
or workmanship for 24 months from the date of purchase. You must establish
proof of purchase with a mandatory document (sales receipt or invoice) showing
the date and place of retail purchase of the product in order to obtain warranty
2. The validity of this warranty is subject to the following:
(a) The claim must be initiated within eight (8) days of discovery of the potential defect;
(b) Every claim must be submitted to the FORMULA Dealer from which the
product was purchased, with the understanding, however, that the discretion as to the acceptability of the claim is exclusively FORMULA’s;
(c) Only a FORMULA Dealer can ship the allegedly defective product, with the
Failure to comply with these procedures will invalidate the claim; in which case
the product will be made available to the owner for thirty (30) days and then
3. This warranty does not cover damages resulting from:
a. Incorrect transport and installation. Incorrect installation refers to
failure to follow the safety guidelines and instructions outlined in the
b. Unintended and inappropriate use of the product. Unintended and
inappropriate use refers to use of the product for purposes different from
those for which it was specifically designed and manufactured. Some
unintended purposes include cross country and UCI sanctioned downhill
c. Use of materials or spare parts that do not carry the FORMULA trademark
for braking systems. FORMULA SRL shall not guarantee conformity,
safety, service life and performance of FORMULA braking systems if materials and spare parts that do not carry the FORMULA trademark and/
or are non-compatible and/or are not suitable and/or are not expressly
authorized are used.
d. Lack of appropriate or reasonable maintenance or storage, washing with
harsh materials, use of corrosive agents, prolonged exposure to solvents.
e. Products on which the serial number and/or production code have been
altered, damaged and/or removed.
f. Modifications made by persons not duly authorized by FORMULA without
being approved by FORMULA.
g. Normal wear and tear or deterioration due to the use of the product.
4. Retailers, wholesalers, importers or anyone else, apart from FORMULA, may not
modify this warranty in any way.
5. This warranty does not affect the statutory rights of the consumer or any rights
the purchaser may have against the dealer pursuant to the sales contract.
6. The laws of Italy govern all matters arising out of, or relating to this warranty.
Any disputes or legal actions by purchaser arising out of, or relating to, this warranty shall be brought before courts in Prato, IT.